In re: Zoom Video Communications Inc Privacy Litigation, U.S. District Court, Northern District of California, No. 20-02155.
Zoom shared personal information with (Microsoft’s) Linkedin, Google, and Facebook (something Microsoft Teams does every second) resulting in hackers taking control of meeting rooms with racial slurs and porn, a practice known as zoombombing.
In reaching the settlement Zoom denied wrongdoing.
This case should serve as a cautionary tale on the consequences of sharing your customers’ privacy information with major platforms. Even if you do so unwittingly, out of ignorance or blind trust in big tech, reckless data sharing attracts hackers and leads to cyber-security breaches that will eventually be blamed on you.